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SUMMARY:The Customer Connection: Service Essentials for Restaurants
DESCRIPTION:Register \nGreat customer service is the secret ingredient to a thriving restaurant. Join us for an interactive workshop with seasoned restaurateur Ben Arrona\, who will share insider strategies to enhance guest interactions and build lasting customer loyalty. \nIn this hands-on session\, you’ll learn: \n\nProven communication techniques to engage and delight guests\nBest practices for seamless in-house and to-go service\nHow to handle customer complaints with confidence and professionalism\n\nWhether you’re a restaurant owner\, manager\, or front-line staff\, this workshop will equip your team with the tools to create memorable dining experiences that keep customers coming back. Don’t miss this opportunity to refine your service skills and set your restaurant apart!
URL:https://sbdc.calpoly.edu/event/the-customer-connection-service-essentials-for-restaurants/
LOCATION:The Launch Pad\, Grover Beach + Zoom\, 391 Front St\, Suite E\, Grover Beach\, CA\, 93433\, United States
CATEGORIES:Customer Development,Workshops
ORGANIZER;CN="Cal Poly CIE SBDC":MAILTO:slosbdc@gmail.com
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SUMMARY:Unlocking Modern Marketing: From Mad Men to AI
DESCRIPTION:Register \nMarketing has transformed dramatically over the past century\, evolving from traditional advertising methods to today’s AI-driven strategies. This interactive workshop gives small business owners a hands-on opportunity to explore how marketing tactics have adapted over time and how to apply these insights to modern business growth. Through real-world case studies\, expert insights\, and collaborative challenges\, participants will learn how to reach their target audience\, maximize limited resources\, and stay competitive in a rapidly changing digital landscape. \nThe session culminates in a practical exercise where attendees will develop a scalable AI-powered marketing strategy tailored to their own businesses. Whether you’re launching a new venture or looking to refine your existing marketing efforts\, this workshop will equip you with the tools and knowledge needed to navigate the future of marketing with confidence.
URL:https://sbdc.calpoly.edu/event/unlocking-modern-marketing-from-mad-men-to-ai/
LOCATION:THE SANDBOX Paso Robles + Zoom\, 1345 Park St\, Paso Robles\, California\, 93446\, United States
CATEGORIES:Marketing,Workshops
ORGANIZER;CN="Cal Poly CIE SBDC":MAILTO:slosbdc@gmail.com
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