Register Great customer service is the secret ingredient to a thriving restaurant. Join us for an interactive workshop with seasoned restaurateur Ben Arrona, who will share insider strategies to enhance guest interactions and build lasting customer loyalty. In this hands-on session, you’ll learn: Proven communication techniques to engage and delight guests Best practices for seamless in-house and to-go service How to handle customer complaints with confidence and professionalism Whether you’re a restaurant owner, manager, or front-line staff, this workshop will equip your team with the tools to create memorable dining experiences that keep customers coming back. Don’t miss this opportunity to refine your service skills and set your restaurant apart!
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Register 8:30-9:30AM - Keynote Speaker 9:30-10AM - In Person Networking Join us this month for a special Coffee & Conversation featuring keynote speaker Haley Pavone, founder and CEO of Pashion Footwear. Haley is a Cal Poly alum and entrepreneur who revolutionized the footwear industry with her innovative convertible high heels. Her journey from a student startup to a nationally recognized brand is an inspiring story of resilience, innovation, and entrepreneurial success. This is a fantastic opportunity to hear Haley’s insights on building a brand, navigating the challenges of entrepreneurship, and bringing a bold idea to market. Connect with fellow business professionals, enjoy free coffee, and engage in meaningful conversations with our vibrant community. |
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Register Marketing has transformed dramatically over the past century, evolving from traditional advertising methods to today’s AI-driven strategies. This interactive workshop gives small business owners a hands-on opportunity to explore how marketing tactics have adapted over time and how to apply these insights to modern business growth. Through real-world case studies, expert insights, and collaborative challenges, participants will learn how to reach their target audience, maximize limited resources, and stay competitive in a rapidly changing digital landscape. The session culminates in a practical exercise where attendees will develop a scalable AI-powered marketing strategy tailored to their own businesses. Whether you’re launching a new venture or looking to refine your existing marketing efforts, this workshop will equip you with the tools and knowledge needed to navigate the future of marketing with confidence. |
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