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The Customer Connection: Service Essentials for Restaurants
March 20 @ 9:00 am - 10:30 am
Great customer service is the secret ingredient to a thriving restaurant. Join us for an interactive workshop with seasoned restaurateur Ben Arrona, who will share insider strategies to enhance guest interactions and build lasting customer loyalty.
In this hands-on session, you’ll learn:
- Proven communication techniques to engage and delight guests
- Best practices for seamless in-house and to-go service
- How to handle customer complaints with confidence and professionalism
Whether you’re a restaurant owner, manager, or front-line staff, this workshop will equip your team with the tools to create memorable dining experiences that keep customers coming back. Don’t miss this opportunity to refine your service skills and set your restaurant apart!