Mission Community: So You Received a Negative Review: Now What?

You will be taught:

• How to approach negative reviews to create a customer for life.
• How to make the most of negative reviews, potentially increasing sales and attracting new customers.
• When to discuss a negative review publicly and when to reach out to a customer privately.
• How to get over the fear of responsing to negative reviews.
• Bring a negative review for an opportunity to write a response in the workshop!