Customer Development

Join us for a focused workshop on time management and multitasking in the restaurant industry, led by Ben Arrona, a seasoned hospitality expert with over 25 years of experience. This session will cover key topics like prep and lead times, fire times (cook time), and practical multitasking techniques to help your restaurant run efficiently and on time. Ben, the owner of Benny’s Pizza Palace & Social Club in SLO, brings his extensive knowledge of managing successful restaurants, including his experience with a commercial kitchen supporting caterers and pop-up restaurants. With a background in teaching and ongoing studies at the University of Oxford, Ben is well-equipped to share actionable insights that can make a real difference in your day-to-day operations. Don’t miss this chance to learn from a true industry professional.